 |  | Men's Health |  |
| | | | | | | | | Herbal Supplements | |
| | | | Hair Loss | |
| | | Weight Loss | |
| | | High Cholesterol | |
| | | | Pain Relief | |
| | | Quit Smoking | |
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| | FAQ's | |  |
| Most of the questions we receive from our customers all over the world, are answered below.
If you have other questions or would like more information about medication we prescribe, please email them to: service@generics4u.com
Q. How Does An Online Consultation work?
A. Online consultations are a new concept in health care that utilise the internet to improve patient access to physician care. The patient does not receive a traditional physical examination by his doctor, but instead completes an online questionnaire prepared by medical professionals.
Although online consultations can never replace traditional face to face consultations, they do provide a means for patients to receive certain treatments which may not require a physical examination.
Q. Is Selling Prescription Medication On The Internet Legal?
A. Yes, with the exception of narcotics and other heavily regulated drugs. Medications offered online are perfectly legal if prescribed by a certified physician. All medications are obtained from a legitimate pharmaceutical wholesaler or directly from the manufacturer, thus you can be sure of receiving high quality legitimate medication.
Q. What Are Your Shipping Rates And Policies?
A. Our shipping rates and on line prescription are INCLUDED in the price you pay. Once your order has been approved it will be shipped within 48 hours. Delivery time 2 - days, according to your location and that of the suppliers, but we try to expedite door to door delivery. International orders within 4 -10 business days. Information explaining the usage, dosage and precautionary information will be provided.
Although we ship worldwide, some countries may not be listed for certain reasons. If your country is one of them, please contact us.
Q. What Payment Methods Are Accepted?
A. Visa, MasterCard, Switch, Solo, Delta, Visa Electron, Maestro.
Q. Is There A Cancellation Policy?
A. You may cancel your order before it has been processed by contacting us at info@generics4u.com.
Once your order has been processed it cannot be cancelled.
Q. Can I Return My Medication For A Refund?
A. Sorry. Under Federal Law we cannot give refunds or exchanges on prescription medications, however, if your order has not arrived, or has arrived damaged, we will reship at our expense, or refund you, at our discretion.
Q. What are our Security and Privacy Policies?
A. Your privacy and security is very important to us, and will not be compromised. Our website utilizes industry-standard security measures, including SSL (Secure Sockets Layer) and an encrypted order form to request information and conduct the product transaction. We collect the customer email address, credit card information, and shipping address in order to conduct business with our customers. This information is provided to Generics4u.com by the customer, and is entered into our certified secure network, and all transaction data is housed on our secure database. Any information provided by our customers is never shared, sold, or released to any third party outside of our network. All account information submitted to us is safely isolated from unauthorized parties and only used by Generics4u.com.
We do however guarantee that the you will receive the best possible service available. We value you as a customer - if you have any questions regarding the buying process, or even general queries, please feel free to contact us. I Have Another Question: Contact us at service@generics4u.com. |
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